Franchise Relations

Fredley Group of Companies

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Franchise Relations Available Jobs

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Associate, Franchise Sales

Franchise Sales Associate will be responsible for finding and developing leads for the company that our Sales Team can then nurture, maintaining an accurate and detailed sales database, setting brand presentation schedule, ensuring all target clients will attend, interacts with customers, offering assistance and responding to queries about products and purchases, creating franchise relations internal and external memo, and assisting FSO to all facets of sales process.

QUALIFICATIONS:
· Bachelor’s degree in Sales, Marketing, Business Administration, or a related field
· Minimum 1 year of work experience as a Sales Associate or similar position in the Sales department
· Excellent communication and presentation skills
· Strong analytical and problem-solving skills
· Good time management and organizational skills
· Highly motivated and detail-oriented individual

Associate, Franchise Services & Compliance

Franchise Service & Compliance Associate executes the daily workflow of the department, supports the franchising and business development initiatives, monitors timely payment, obligations, and settlements of franchisees, as well as the timeline of soon to open franchise stores. They also acts as the key person/ coordinator of franchisees to the company’s support groups, maintains and manages franchise documentation and 201 file of franchise stores, recommends potential marketing activities to franchisee which can be implemented to stores, monitors and tracks effectiveness of franchising campaigns, tracks all franchising and business development data and creates written reports and presentations to bring to the top management, gathers and analyzes information to identify new markets and customers, locations and franchising opportunities, ensures that all franchisees are aligned with the brand standardization, procedures, promotions, guidelines, rules and regulations, diverting customer requests and complaints to the relevant departments, and lastly, perform other duties as assigned.

QUALIFICATIONS:
· Bachelor’s degree in business administration or relevant field.
· Minimum of 1 years of proven experience in a customer service or any similar position in a service and compliance department.
· Proficiency in Microsoft Office and other related software useful to service and compliance.
· Outstanding written and verbal communication skills.
· Good understanding of management practices and techniques.
· Excellent leadership and interpersonal skills.

Associate, Franchise Relations

A Franchise Relations Associate supports franchising and business development, monitors and tracks the effectiveness of franchising campaigns, tracks assigned franchising and business development data and creates written reports and presentations to bring to the top management, works well with the executive team to set the franchising strategy for the brands, gathers and analyzes information to identify new markets and customers, locations, and franchising opportunities, ensures that all franchisees are aligned with the brand standardization, procedures, promotions, guidelines, rules, and regulations and perform other duties assigned.

QUALIFICATIONS:
· Proven sales, marketing and or business development management experience
· Exceptional communication and presentation skills
· Excellent skills in interpersonal, customer service, organizational, and time management
· Strong analytical and problem-solving skills
· Proficient with Microsoft Office Suite or related software
· Expert understanding of service and product
· Innate drive to succeed and take initiative
· Strong organizational talents and ability to work under pressure
· A bachelor's degree in the field of Business Management, Marketing, or related Social Science course with equivalent experience. With minimum of 1-2 years of experience/ exposure in Food & Beverage Business Development/Franchise Relations

Officer, Franchise Services & Compliance

Franchise Services & Compliance Officer will be responsible for supervising day-to-day operations in the Franchise Services and Compliance Section, responding to franchise service and compliance issues in a timely manner, creating effective customer service procedures, policies, and standards, developing customer satisfaction goals and coordinating with the team to meet them on a steady basis, implementing an effective customer loyalty program, maintaining accurate records and documenting all customer service activities and discussions, assessing service statistics and preparing detailed reports on your findings, hiring and training new franchise service and compliance associates, managing the approved budget of the customer service department, staying informed on the latest industry techniques and methods, building and maintaining long-term relations with customers, and perform other duties as assigned by the FRM.

QUALIFICATIONS:
· Bachelor’s degree in business administration or relevant field.
· Minimum of 3 years of proven experience in a customer service position.
· Proficiency in Microsoft Office and other related software useful to service and compliance.
· Outstanding written and verbal communication skills.
· Good understanding of management practices and techniques.
· Excellent leadership and interpersonal skills.
· Six sigma and ISO Certification is an advantage

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FREDLY GROUP OF COMPANIES ABOUT US FRANCHISE FREDLEY ELITE EVENTS CONTACT US PRESS PRIVACY POLICY

Address: Steelworld Tower, 713 N.S. Amoranto Sr. St, Quezon City, Metro Manila
Contact: (02) 8-659-6354 / (02) 8-277-6547 / (02) 8516-2791 / (02) 8567-1891
Email: wecare@fredleygroup.com